Jun 30, 2025
A Cadillac Certified Technician performing service on a Cadillac

Your Cadillac is built to the highest standards, with only the finest materials and components used in its construction. It’s not just a vehicle, it’s an investment, and you want to protect that investment. As your Cadillac dealership, we want to tell you a few reasons why visiting us for dealership maintenance is the first and best choice for your Cadillac, your safety, and your pocketbook.

3 Benefits of Choosing Dealership Maintenance at Your Cadillac Dealership

Expert Technicians

As a dealership, all our technicians are Cadillac-trained. Once they complete their mechanic’s certification, they spend time in a Cadillac factory learning everything there is to know about every system and component in all Cadillac models. After this training is complete, they spend their time servicing and repairing Cadillacs.

Their knowledge and experience allow them to quickly identify issues other mechanics might overlook, potentially reducing future repair costs. They also work faster and more precisely than regular mechanics, which ensures a precise, high-quality, and speedy service when you bring your Cadillac to us.

Correct Parts

There are two types of replacement parts: Original Equipment Manufacturer (OEM) and aftermarket. While these parts might look similar if placed side by side, they’re very different. OEM parts are identical to the original parts on your Cadillac. They’re made from the same high-quality materials and undergo the same rigorous testing; the only difference is that they were assigned as replacement parts rather than being used to build a Cadillac.

OEM parts will always fit precisely and have the same lifespan as the parts they replace. In addition, they’re covered by warranty. In contrast, aftermarket parts are made from lower-grade materials, are not tested on your Cadillac, and may not fit. These issues can compromise your safety and damage your Cadillac. As a dealer, we don’t use aftermarket parts in any servicing or repairs.

Warranty Protection

As we saw above, OEM parts carry a warranty. If the part fails under normal usage within the warranty period, it will be replaced by any Cadillac dealer at no cost. We also provide a warranty on labor due to our technician’s expert knowledge and competence. Additionally, if your Cadillac is still under warranty, all servicing and maintenance provided by us is covered by its warranty protection.

Aftermarket parts don’t carry warranties, so if a part fails, you must pay for a replacement and hope the new part lasts longer. Regular auto shops might offer a warranty on their labor, but it’s more limited, and you must return to them to have any issues repaired. In addition, if your Cadillac is still under warranty, the use of aftermarket parts or repairs by unauthorized mechanics will void your warranty.

When you need maintenance or repair, contact your Cadillac experts at Alexander Cadillac in Oxnard, CA.